Refund Policy
Effective Date: August 30, 2025
At The Texas Coverage Educator, we strive to provide accurate, educational content and resources to help users better understand insurance coverage options. Please read this Refund Policy carefully before making any purchases or engaging with our services.
Refund Policy - Educational Services
Our platform offers educational materials, consultations, and tools designed to help users navigate insurance-related topics.
Refund Eligibility
Refunds for any payments made through The Texas Coverage Educator are subject to the following conditions:
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Insurance Products: If your payment relates to an insurance product (e.g., premiums, policy fees, or coverage purchases), the refund terms are governed by the specific insurance provider’s policy. We do not control or process refunds for insurance products. Please refer to the terms and conditions of your insurance carrier for details on cancellations, grace periods, and refund eligibility.
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Educational Services or Digital Products: Refunds for downloadable materials, webinars, or consultations may be granted at our discretion if:
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The request is made within 7 days of purchase.
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The product or service was not accessed or used.
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The refund request includes a valid reason for dissatisfaction.
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How to Request a Refund
To request a refund, please contact us at info@thetexascoverageeducator.com with the following information:
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- Your full name and contact details
- Date of purchase
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Description of the product or service
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Reason for the refund request
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We will review your request and respond within 5 business days.
Non-Refundable Items
The following are non-refundable:
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Services already rendered (e.g., completed consultations)
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Digital products that have been accessed or downloaded
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Payments made directly to third-party insurance providers
Policy Updates
We reserve the right to update this Refund Policy at any time. Changes will be posted on this page with an updated effective date.